In his opening remarks, Rick will welcome you to the virtual experience that is LBM Strategies 2020. He will set the stage for three days of learning from 24 of the LBM industry’s best and brightest over 14 educational sessions. Since networking is one of the biggest benefits to any industry conference, he’ll highlight the different ways you can connect with your fellow attendees—whether it’s one-on-one conversations or the LBM Community Roundtables held each day. The LBM Journal team is here to help you launch invaluable connections with other LBM pros from across the U.S.
Across America, 140 million people work but only one in three will describe that experience as ‘meaningful’ or ‘engaging.’ Globally, engagement at work falls to less than 20%. Why? CEO and author Kevin Hancock believes it is because people at work don’t feel authentically trusted, respected, valued, and heard. This keynote explores a new leadership model designed to disperse power, share leadership, and strengthen the voices of others. The new pathway to corporate excellence and social progress requires a fresh focus on the employee experience. Work in the 21st century needs to be more than just an economic exercise. It needs to feed the souls of the people who do it.
Grab a snack and a cup of coffee, and enjoy private one-on-one chats with fellow attendees, speakers, or sponsors. Use this time to reconnect with old friends or forge new business relationships.
In an industry wrestling to attract, hire and retain good people, you won’t want to miss Steve Patterson’s insights, anecdotes and thoughts about Central Valley’s journey to becoming a Great Place to Work. A central theme in his company’s story is the power of empathy; the notion of seeing, feeling and placing oneself in the employee’s, customer’s and community’s shoes. In addition to stories and concepts about how it started and developed, Steve will share actionable strategies about how to make your company a great place to work—and what that looks like in both a pre- and post-COVID world.
Curious how other LBM pros are navigating a specific business challenge? Here’s your chance to “sit down” with other attendees, share your experience and insights, then listen and learn what others have to say. Come away with new insights, and likely some new contacts.
Grab a snack and a cup of coffee, and enjoy private one-on-one chats with fellow attendees, speakers, or sponsors. Use this time to reconnect with old friends or forge new business relationships.
LBM Journal readers report that their number one challenge is finding, hiring and retaining motivated young pros. It may be a challenge, but Sunny Bowman is proof that it’s not only doable, it’s well worth the effort. In this can’t-miss session, Sunny will share how she has systematically rebuilt her team at Dakota County Lumber using grassroots recruiting tactics, community engagement, and good old-fashioned elbow grease. You’ll leave this session with proven tactics to integrate into your recruiting strategy that will not only help you build your team but will help you build your brand as well. Live Q&A will follow.
One of the toughest aspects of hiring is determining how much to offer to get the talent you want and need. “Can I afford not to hire the best possible person?” Money isn’t everything, but it is a huge factor when people are deciding to accept or decline your job offer. In this session, you’ll learn: A simple way to “check” your compensation range against the market averages to ensure you’re competitive; An easy way to determine what your competitors are offering to people in similar roles; and how you can go beyond money and make compelling offers that don’t break the bank. Live Q&A will follow.
There is no shortage of managers and executives who are frustrated with salespeople in their organizations. The sales numbers aren’t where they want them and nobody is sure who to blame. This presentation will define the steps to develop high quality sales coaching skills. You will learn how to manage sales up and down the chain of command and discover that the sales problem is never the fault of salespeople. If salespeople don’t get it, it’s the leader’s responsibility to institute change. This session provide some answers.
What would you do if you learned that some of your customers were actually costing you money? In today’s market, where most customers require and consume services at different rates, it’s more common than you might think. This eye-opening case study will reveal how 57% of a successful dealer’s contractor customer base generated just 20% of pre-tax profit–and the changes he made to grow his profits. You’ll learn how precisely determining the cost-to-serve by individual customer provides the data you need to set pricing and service levels to ensure that every sale from every customer contributes to building a positive bottom line.
Grab a snack and a cup of coffee, and enjoy private one-on-one chats with fellow attendees, speakers, or sponsors. Use this time to reconnect with old friends or forge new business relationships.
Making a sale is a great first step. But what happens once a sale is made determines if that customer will be back for more. In this presentation, five operations pros from three LBM companies will share the secrets to their success—and how their teams consistently deliver Operational Excellence. You’ll learn how implementing a Continuous Improvement program has made a bottom-line impact for these companies, complete with tips for implementing and managing a Continuous Improvement program at your company. You won’t want to miss learning how these companies have modified their operations during the pandemic to meet and exceed their customers’ expectations.
Curious how other LBM pros are navigating a specific business challenge? Here’s your chance to “sit down” with other attendees, share your experience and insights, then listen and learn what others have to say. Come away with new insights, and likely some new contacts.
Grab a snack and a cup of coffee, and enjoy private one-on-one chats with fellow attendees, speakers, or sponsors. Use this time to reconnect with old friends or forge new business relationships.
Join us for an unmatched opportunity to connect with industry leaders who are looking to build bench strength with more Women in LBM. The research is clear: companies with diverse teams perform better and are more profitable. Yet, women make up just a small percentage of our industry. Learn how you can help make this change at your company, no matter what your role. We’ll start with an earnest state of the union on women in LBM, followed by leadership traits of successful women, and more. You’ll leave this session–which is open to all attendees–with practical tips you can apply right away to level up your own leadership and make positive change at your company.
We all know our industry has been slow to change, but who would have guessed it would take a pandemic to break us loose and push our companies into the 21st century of technology? Join Shane Soule from 4Ward Consulting as he outlines what industry leaders are doing to engage customers, post COVID, that are different, better, and more profitable. You’ll leave this session with clear, tangible, and proven “best practices” to ramp up your company’s efficiency, effectiveness, and overall bottom line. Live Q&A will follow.
Grab a snack and a cup of coffee, and enjoy private one-on-one chats with fellow attendees, speakers, or sponsors. Use this time to reconnect with old friends or forge new business relationships.
Our industry does an admirable job at setting sales goals and giving sales teams the tools needed to hit their objectives. But as good as we are on the sales side, we do a lousy job of getting the most from our credit pros. In this lively, eye opening discussion, Chris Borrego (aka President) and Thea Dudley (aka The Overlord) will make crystal clear why the disconnect between credit and leadership is a tremendous tactical mistake, and the challenges and frustrations both sides face in dealing with the other are expensive and avoidable.
You’ll leave this session understanding how leadership leveraging the unrecognized talents and collaboration of your company’s leadership and credit leader can boost your cash flow and bottom line.
Succession planning is one of the top issues facing many family-owned LBM dealers. In this insightful presentation, CEO Craig Bradshaw will share the reasons the Mead Family chose to sell the company to their employees vs. a private equity firm–and, perhaps most importantly, why taking the risk to purchase the company and become 100% employee owned was a great decision for the employees. Bradshaw will provide a review of the company five years after the transition, including lessons learned in the process, how the company has changed, and what he believes are the Pros and Cons of becoming an ESOP. Live Q&A will follow.
Curious how other LBM pros are navigating a specific business challenge? Here’s your chance to “sit down” with other attendees, share your experience and insights, then listen and learn what others have to say. Come away with new insights, and likely some new contacts.
Grab a snack and a cup of coffee, and enjoy private one-on-one chats with fellow attendees, speakers, or sponsors. Use this time to reconnect with old friends or forge new business relationships.
What is your business worth today, and what steps can you take to make it more valuable—and more profitable? This session will explain what metrics and KPIs acquirers actually look at to determine a company’s value. We will then explain how to boost your performance to maximize value in the eyes of an acquirer, while revealing areas of poor performance that are reducing your company’s value—bottom-line. You’ll leave this session with a method for determining your market value that can be defended in any negotiation. We’ll end with an overview of recent M&A activity in our space, and what to look for in 2021.
